Your privacy is our priority. afb8 is committed to protecting every piece of personal information you share with us, using the latest security technology and transparent data handling practices in compliance with Malaysia's data protection laws.
Six core pillars that underpin how afb8 handles, protects, and respects the personal data of every user on our platform.
All data transmitted between your device and afb8's servers is protected by 256-bit SSL encryption. Stored data is also fully encrypted to prevent unauthorized access.
Afb8 will not sell, rent, or share your personal data with any third party for marketing purposes without first obtaining your explicit consent.
You have the right to access, correct, or request deletion of your personal data at any time. afb8 provides a clear and straightforward process for managing your account privacy.
Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and round-the-clock security monitoring by the afb8 IT team.
The afb8 privacy policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are fully respected.
In the event of any data security breach affecting your personal information, afb8 will notify you within 72 hours of becoming aware of the incident.
Afb8 collects various types of information to ensure a smooth, secure, and personalized user experience. The information we collect falls into three main categories:
When you register an account or use afb8 services, you voluntarily provide the following information:
When you access the afb8 platform, our systems automatically record certain technical information for security and service improvement purposes:
Every financial transaction made through the afb8 platform is fully recorded, including details of deposits, withdrawals, wagering, wins, losses, and claimed bonus history. These records are kept for legal compliance, dispute resolution, and security analysis.
Every piece of information we collect is used for clear and legitimate purposes. afb8 uses your personal data for the following purposes:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, phone number, date of birth | Contract fulfilment |
| Transaction Processing | Bank details, transaction history | Contract fulfilment |
| Identity Verification (KYC) | ID documents, address | Legal obligation |
| Fraud Prevention & AML | All relevant data | Legitimate interest & legal |
| Customer Support | Communication logs, account data | Contract fulfilment |
| Marketing & Promotions | Game history, preferences | User consent |
| Analytics & Improvement | Usage data, session logs | Legitimate interest |
You may withdraw consent for the use of your data for marketing purposes at any time by contacting the afb8 customer support team. Withdrawing consent will not affect the validity of any data processing carried out prior to the withdrawal.
Afb8 respects your privacy and will not sell your personal data to any party. However, there are certain situations where we need to share your information with trusted parties:
Afb8 works with carefully selected third-party service providers to support platform operations, including payment providers (FPX, DuitNow, TnG eWallet, GrabPay, Boost), licensed game software providers, KYC processing companies, and customer support platforms. All such providers are bound by strict confidentiality agreements and are only permitted to process your data for specified purposes.
Afb8 may be required to disclose your information to relevant authorities if mandated by law, court order, or a legitimate law enforcement agency. We will notify you of any such request unless prohibited from doing so by law.
In the event of a company merger, acquisition, or sale of business assets, user data may be transferred as part of those business assets. We will provide users with appropriate notice before any such transfer takes place.
The security of your personal data is a responsibility we take seriously. afb8 implements multiple layers of technical and organisational protection to ensure your data remains safe at all times:
Afb8 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following are the types of cookies we use:
These cookies are required for core platform functions such as login session authentication, security management, and basic account preferences. Essential cookies cannot be disabled without affecting platform functionality.
These cookies help us understand how users interact with the afb8 platform, which pages are visited most, and where users encounter difficulties. This information is used to improve the overall user experience.
These cookies store your personal preferences such as preferred language, display settings, and game preferences to ensure a more personalised experience each time you use the platform.
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may prevent you from fully using certain features of the afb8 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights regarding your personal information held by afb8:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If your data is inaccurate or outdated, you have the right to request an immediate correction and we will update it accordingly.
You may request deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time, without providing a reason.
In certain circumstances, you have the right to request that afb8 restrict the way we process your personal data.
You have the right to receive your data in a machine-readable format for transfer to another service provider.
To exercise any of the above rights, contact the afb8 privacy team via live chat or our support email. We will respond within 14 business days from the date your request is received.
Afb8 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. The following are our data retention period guidelines:
Upon expiry of the retention period, data will be securely deleted or anonymized in accordance with afb8's standard procedures.
The afb8 platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data without parental or guardian consent, please contact us immediately and we will take action to delete that information.
The afb8 platform may contain links or integrations with third-party services such as licensed game providers, payment platforms, and customer support tools. This privacy policy applies solely to the afb8 platform and does not cover the privacy practices of any such third parties.
Afb8 is not responsible for the privacy practices or content of third-party websites or services. We recommend reading the privacy policy of each third-party service you use separately.
Afb8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any significant changes will be communicated to you via:
The "Last Updated" date at the top of this document will always reflect the latest version of the Privacy Policy. Your continued use of the afb8 platform after any changes take effect will be considered your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how afb8 handles your personal data, please contact us through the following channels:
For sensitive privacy matters or PDPA rights requests, please include "Data Privacy Request" in your message so it can be routed directly to our qualified privacy team.